FAQ

What kind of bills can you reduce?

We help cut cable, internet, and phone bills of all different providers.

How much does it cost?

We charge 50% of what we save you annually. Sales tax of 13% is added to this amount.

You can pay the amount as a one-time fee or split it over 12 months.

More details can be found on our pricing page.

What payment methods do you accept?

We accept credit card. For more details, see our pricing page.

Do you outsource?

We don’t outsource or use any call centers; we use our own staff based in Ontario.

How long does it take?

It varies - typical calls take 30-60 minutes, but we will do all the talking. Once you verify your account you can put the phone down or even hang up; we will negotiate for you and send you the details of your savings.

I’m ready! How do I get started?

Go to billbadger.ca/start.

I’m having trouble finding the latest bill from my provider.

Check our help section on finding your bill.

I’m having trouble uploading the latest bill from my provider.

Check our help section on uploading your bill.

I need more help! How do I contact you?

The best way to reach us is by emailing [email protected], but we can also be reached by phone at (905) 825-3971.

If you choose to phone please keep in mind that we are often tied up on the phone helping people reduce their bills, so you may have to leave a message.